PC/Mac Support

Desktop and Laptop Support

Desktop and Laptop Services focus on your employees’ needs - both pro-actively and reactively supporting the desktops and laptops on your network. Our pro-active involvement includes keeping systems up-to-date in anti-virus, spyware, and trojans. These everyday issues can be addressed on-site or remotely.

When we are on-site, we also take the time to address those small issues which your workforce can live with, but which over time can potentially grow into major areas to address. We have found that people appreciate knowing they have access to IT support to help address their issues. Regular visits keep the issue list small and manageable, while also giving us time to work on small projects and upgrades as needed.

Remote support is our primary way-of-working for the unexpected issues that arise during the week. Our management system gives us full access to fix issues over a secure and encrypted channel. Any time we access a client’s machine remotely, he or she will be asked by the software before we gain access their system.

We support Windows PC's as well as Macintosh computers. We can help you choose what is right for your business and the software you will be running.

Our Management System will track you systems helth, will do the inventory on daily basis without impacting your system performace as well as full system patching.